Richmond's New 686 Area Code: What You Need to Know

After more than 50 years of being identified by the iconic 804 area code, Central Virginia has officially entered a new chapter. The 686 area code is now active and will be assigned to new numbers across the Richmond region as the supply of available of 804 area codes has been exhausted. (Virginia SCC)

Why is Richmond Getting a New Area Code?

The change isn’t because Richmond is moving or changing regions. Instead, it’s the result of growth.

As more people and businesses, cell phones, tablets and other connected devices require phone numbers, the available combinations in the 804 area code have run out. To ensure there are enough numbers for future residents and businesses, the Virginia State Commission approved 686 as an overlay area code. The new area code is expected to provide enough new numbers for decades to come. (Virginia SCC)

Will My Phone Number Change?

The good news is no.

If you already have an 804 phone number, you will keep it. The 686 area code will only be assigned to the new phone numbers issued in the region moving forward. (Virginia SCC)

What is an Overlay Area Code?

An overlay means two area codes serve the same geographic region.

Instead of forcing thousands of residents and businesses to change their existing phone numbers, new customers simply receive a 686 number while existing customers keep their 804 numbers.

Do I need to Dial the Area Code?

Yes.

Residents should continue dialing all 10 digits (area code + phone number) for local calls. This requirement has already been in place since 2022, so nothing changes with the introduction of 686. (Virginia SCC)

Will Richmond Still Be “The 804”?

Absolutely.

While new phone numbers may begin with 686, the 804 area code remains a major part of Richmond’s identity and culture.

The Bottom Line

The introduction of the 686 area code ensures that Central Virginia has enough phone numbers to support continued growth without disrupting existing residents. If you already have an 804 numbers, nothing changes for you. But don’t be surprised if your next coworker, neighbor, or new business contact has a 686 phone number.

Richmond may have a new area code, but the 804 will always remain part of the city’s identity.

Richmond's New 686 Area Code: What You Need to Know was originally published on kissrichmond.com